Privacy Policy
Last Updated: January 2026 • Effective Date: January 2026
1. Introduction
Creavix Technologies ("Company," "we," "us," or "our") operates the CreavixCare platform, HRM applications, and POS software (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and software services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.
2. Information We Collect
2.1 Information You Provide Directly
- Account & Business Info: Name, email address, phone number, organization name.
- Service Usage Data: Patient records (for hospital deployments), employee HR records, appointment records, and billing data entered into self-hosted or SaaS instances.
- Communications: Project inquiries, support tickets, and feature requests.
2.2 Information Collected Automatically
We collect minimal technical logs including IP addresses, browser types, and error diagnostic logs necessary to maintain server performance and security.
3. How We Use Your Information
- Providing, deploying, and maintaining your software license.
- Responding to technical support and custom integration requests.
- Issuing critical security advisories, bug fixes, and patch updates.
- Complying with applicable statutory legal and tax obligations.
4. Data Security & Storage
We implement industry-standard encryption protocols (TLS/SSL for transit, AES-256 for sensitive credentials). For self-hosted customer deployments, all database records remain exclusively on the client's infrastructure under their direct administrative custody.
5. Third-Party Disclosures
We do NOT sell, rent, or trade your personal or business data to third-party advertisers. Data is only processed through trusted infrastructure providers (e.g., transactional email relays) required for direct service operations.
6. Contact Information
For questions or privacy inquiries, contact our Data Protection representative at: